This applies to podcast listeners as well as traditional customers. Listen to what they are saying and adjust your podcast accordingly.

Mastering the art of managing customer complaints can seem like a thankless job, but keep in mind that for every customer that shares their worries, concerns or complaints, there are likely more that did not express their dissatisfaction, and instead simply moved on to a competitor. Customer complaints can, and should be treated as opportunities.

Listen to Your Customers

For a start, it would help if we all had one of those voice-over voices like you hear in film trailers and advertisements.
That is not as hard as you might think. Sure, you may not have a deep, sonorous voice that makes Nicolas Cage actually seem heroic, but that is not necessary. The real trick- and it is a trick - is to learn how to highlight particular phrases and be consistent in your speech.

More Voice Over Tips

Congratulations to the winners of the Podcast Peer Awards. This is a corrected post. The date on the award winners was not accurately marked on the website and last years winners were linked to. This is the current list.

Winners are listed at the top of each category, followed by the other finalists (in no particular order)

Favorite Audio Podcast

Winner: Grammar Girl

Other Finalists:
Cast On
CBC's Best of Ideas


Best Business Podcast

Winner: The Financial Aid Podcast

Other Finalists:
Money Girl's Quick and Dirty Tips for a Richer Life
The Podcast Brothers


Best Comedy Podcast

Winner: Comedy4Cast

Other Finalists:
Teknikal Diffikulties
The AndyCast
Punky Radio


Best Family Friendly Podcast

Winner:The Radio Adventures of Dr. Floyd

Other Finalists:
Griddlecakes Radio
Escape Pod Classic
Dancing with Elephants
Digger's Story


Best Adult Podcast

Winner: Swingercast

Other Finalists:
Twilight & Thebes
Nobilis Erotica
Savage Love
Public Nuisance Radio


Most Original Concept

Winner: Barely Podcasting

Other Finalists:
Cult of UHF
Barely Podcasting
Drivetime
Alive In Baghdad
Tiki Bar TV


Best Music Podcast

Winner: Punky! Radio

Other Finalists:
All Axis Radio
musicNerve
Eclectic Mix
Audio Gumshoe


Best Newbee Podcast

Winner: Mighty Mommy

Other Finalists:
Callbox 7
Better L8 Than Nevr


Best Political Podcast

Winner: Truth Seekers

Other Finalists:
Israelisms
My History Can Beat Up Your Politics


Best Science Podcast

Winner:Skepticality

Other Finalists:
Logically Critical
This Week in Science


Best Serialized Fiction Podcast

Winner: 7th Son

Other Finalists:
Failed Cities Monologues
Nina Kimberly The Merciless
the Heaven Series
Dismay


Best Short Podcast

Winner: comedy4cast

Other Finalists:
One Minute How To
Podictionary
Mighty Mommy
Short Cummings

More on the Podcast Peer Winners

A 17-year-old hacker has broken the lock that ties Apples iPhone to AT&T's wireless network, freeing the most hyped cell phone ever for use on the networks of other carriers, including overseas ones.

George Hotz of Glen Rock, N.J., spent his last summer before college figuring out how to  unlock the iPhone, freeing it from being restricted to a single carrier, AT&T Inc.

The procedure, which the 17-year-old posted on his blog Thursday, raises the possibility of a cottage industry springing up to buy iPhones, unlocking them and then selling them to people who don't want AT&T service or can not get it, particularly overseas.

complete article

Fear of litigation has led to an indefinite delay in the planned Saturday release of software to unlock Apple iPhones.


John McLaughlin, founder of Uniquephones, based in Belfast, Northern Ireland, said Saturday that he received a phone call about 3 a.m. Saturday local time from a man claiming to be from OMelveny & Myers LLP, an international law firm, calling on behalf of AT&T. The firm has worked with Apple in the past.

The man informed McLaughlin that if he posted the unlock code, he could be sued for copyright infringement and for dissemination of Apples intellectual property.

PodCamp Boston 2 is scheduled to be held October 26 - 28, 2007 at the Boston Convention and Expo Center, I may have a conflict that will prohibit me from attending but I am certainly hoping someone from our staff will be able to attend.

PodCamp is an UnConference that helps connect people interested in blogging, podcasting, social networks, video on the net, and new media together for three days to learn, share, and grow their new media skills.

Apple Inc said on Tuesday it would offer the entire solo catalog of John Lennon on iTunes in its second such deal with one of the Beatles, who have been among the highest-profile holdouts to put tunes online.

Apple Inc. has begun selling downloads of tracks from 16 of John Lennons post-Beatles albums, including Working Class Hero and John Lennon -Plastic Ono Band, on iTunes, the company said Tuesday.

Add gBox Inc. to the growing list of online music services hoping to chip away at iTunes dominance.


The Cupertino, Calif., startup was forced out of a stealth mode when Universal Music Group announced late Thursday it would test sales of some digital music without the customary copy-protection technology.

Under the program, gBox will get referrals through ads Universal will buy through search leader Google Inc., gBox Chief Executive Tammy Artim said Friday.

complete article

Apple Inc. said last week sales at its online music store iTunes have topped 3 billion songs.